UTILITY OPERATIONS AND CUSTOMERS
The utility of the future will be a fully integrated digital entity. It will be driven by operating systems which feature real time analytics powered by smart sensors and meters, Artificial Intelligence (AI), IoT and automation.
McKinsey & Company places conservative estimates that digital optimisation will improve operations and increase flexibility throughout the value chain leading to 20-30% growth in profitability.
As the UAE is set to invest $50 billion in its energy sector by 2022, this future utility model will need to place significant investments on the engineering, procurement and construction phase, engage with its customers and focus on energy efficient technologies.
The digitally led utility model will provide hasten transformation and create substantial value for years to come.
The Topics covered at the World Utilities Congress conferences include:
District Cooling, AI & IOT, Smart Meters, Blockchain, Financing, Billing Systems, Electrification of Everything, EV Charging Systems, and Smart Urban Energy Systems.
Our speakers and delegates will include executives involved in:
- Transforming Customer Engagement
- Customer Loyalty Programs
- Digital Customer Experience
- Digital Transformation
- Strategic Innovations
- Billing and Customer Care
- Smart Meter Implementation
- Customer Analytics and Demand Forecasting